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The Dos and Don’ts of Secure Communication When Working Remote

Working remote can be an amazingly empowering experience, but it can also result in feelings of isolation or being out of touch with your team or company. Don’t let that happen! If you want to maximize your productivity and keep your colleagues in the loop, follow these dos and don’ts of secure communication when working remote.

Secure Your Identity

The best way to safeguard your identity is to never put anything sensitive or personal online. If you’re a freelancer or remote worker, chances are you’ll have to send credentials, passwords, bank details, and other personal information that could be used against you. It may be tempting to email them back and forth to coworkers or use an instant messaging app like Troop Messenger but it’s much safer if you take a more secure route.

Use 2FA where you can

As an entrepreneur, it’s important to keep your data secure. Adding two-factor authentication wherever possible is a great way to help lock down your online accounts, but not all apps support 2FA. While super apps aren’t offering their 2FA option at present, there are plenty of other authentication options out there. Consider using Authy or Google Authenticator to supplement the super app for greater security.

Encrypt Your Data

A simple way to secure your data is by using an instant messaging app that allows you to set a time delay for messages to be sent, writes Joon Ian Wong, a reporter at Quartz. If someone were snooping on your Internet connection, they wouldn’t know you typed out a message—but if they waited long enough, they would receive it. Popular options include Apple’s I Message or WhatsApp.

Choose the Right Apps

The Right Apps Can Make a Huge Difference in How Productive You Are! If you’re working remotely, you can use team collaboration software to stay on top of all your responsibilities. Tools like Trello allow teams to communicate with each other through a virtual whiteboard that can be accessed anywhere. Team members have separate boards for different projects, so everyone is up-to-date and in the know about what needs to get done.

Take Precautions with Public WiFi Networks

Public WiFi networks can be full of hackers looking to steal your passwords, credit card information, or worse. To make sure you’re secure, avoid logging into personal accounts on public networks. If you have to log in to an account on a public network, take precautions by using strong passwords (that aren’t saved online), encrypting your information, and not saving sensitive data on your devices.

Manage your Mobile Device Security Settings

Whether you’re using your mobile device for work or personal business, it’s always a good idea to secure your device. The latest operating systems come with security settings that allow you to encrypt your information, which means if someone were to steal your phone they would be unable to access any sensitive data or information. But even if you don’t use a new operating system, it’s easy enough to secure your data on most devices.

Use VPN Where Possible

It’s important to use VPN software when on public networks, but VPN isn’t a silver bullet solution. The key is choosing an effective software, like Hotspot Shield for Windows. Most businesses have remote teams, so team collaboration software such as Slack is essential for coordinating work between people in different physical locations. To ensure secure communication when working remotely, choose communication methods that encrypt messages from end to end. If you’re communicating via Troop Messenger, turn on its automatic encryption feature for best results.


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